Returns & Exchanges
At Bluntrock Brewery, we want you to be completely satisfied with your craft beer and merchandise. If your order arrives damaged or is incorrect, we offer a straightforward return process to ensure you get back to enjoying your brew.
Contact Our Team
Email our support team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
For damaged goods or quality concerns, please attach clear photos of the packaging and the product labels to your email.
Prepare Your Return
Once approved, securely repack the items in their original packaging; we will provide a prepaid shipping label for faulty or incorrect items.
Receive Refund or Replacement
After we receive and inspect your return, we will process your refund to the original payment method or dispatch a fresh replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing